Audtales Infotech Private Limited, also known as Aooks, is an Indian registered entity engaged in managing, operating, and hosting a digital platform branded as Aooks. This platform enables users to access and share various audio content such as audiobooks and podcasts, along with literary content like novels in different languages. We prioritize the privacy of our clients, visitors, and all users of our website at https://www.Aooks.com, or any associated mobile version or application (collectively referred to as the "Website"). In this Policy, "Aooks," "we," or "us" denotes Audtales Infotech Private Limited and its affiliates, successors, and assigns, while "you" refers to any user providing information, including Personal Information (as defined below), and utilizing the features therein.
The safeguarding of your Personal Information and Usage Information (as defined below) is paramount to us. This Privacy Policy elucidates how we collect, utilize, share, and safeguard Personal Information, Usage Information, or any other data pertaining to you. Additionally, it provides insights into how you can access, update, and make choices regarding the usage of your Personal Information by us. Please note that this Privacy Policy does not extend to information collected through offline means or from other sources.
Aooks oversees, gathers, owns, and manages the utilization of Personal Information and Usage Information on its Website, thereby acting as the data controller and data processor concerning such data. For queries regarding this Privacy Policy and the data collection and utilization under its purview, please reach out to us via the email address specified in Section 14 (Grievance Redressal).
The collection and processing of any information, including Personal Information, by Aooks are grounded on (i) your consent upon providing the Personal Information, (ii) our legitimate interests, not overridden by your rights, such as for direct marketing or fraud prevention, among others, and (iii) legal obligations or vital interests. In certain instances, we may need to collect information to comply with legal requirements or contractual obligations.
Aooks may solicit certain categories of information, such as Personal Information, which pertains to information that could reasonably identify you, like your name, email address, and mobile number, when accessing the Website, to furnish you with the requested information. This information may be collected through various forms on the Website, including registration, surveys, and online forms.
Aooks may utilize standard "cookie" browser features to discern website usability trends. Cookies are text files that may be stored in your browser to record preferences and enhance user experience. Although cookies do not collect personal information, users have the option to accept or decline them. However, declining cookies may impede certain interactive features on the Website.
In addition to submitted information, we may employ technologies to automatically gather Usage Information whenever you access the Website. This information, including browser details and referral URLs, may be non-identifying or associated with you. When associating Usage Information with Personal Information, we adhere to the conditions outlined in this Privacy Policy.
We may augment the information obtained through our Website with records from third parties to better serve you and tailor our content accordingly. This includes processing information received from third parties for legitimate commercial purposes or to fulfill contractual obligations, always applying this Privacy Policy to any Personal Information received.
Aooks may process Personal Information or Usage Information collected from you for legitimate commercial purposes, including providing you with requested information. The uses of Personal Information and Usage Information collected are outlined in Section 3 of this Policy (Use of Information Collected). We implement appropriate technical and organizational measures to ensure the security of information, such as limiting access to the minimum necessary and using secure servers. Additionally, we employ encryption technologies for payment transactions conducted on or via our website.
Users who provide Personal Information on the Website have the right to (i) access, correct, or delete such data, subject to identity verification; (ii) object to the processing of Personal Information for legitimate reasons; (iii) withdraw consent for the use of information where applicable; (iv) opt out of receiving promotional material; (v) request data portability to another controller; and (vi) lodge complaints with supervisory authorities for alleged infringements of data protection laws. We aim to acknowledge any such request within 72 business hours.
We do not share Personal Information without consent unless mandated by law. Personal Information may be used to verify user identity, respond to queries, and provide requested information. Additionally, we may use collected data for Website operation, product/service improvement, statistical analyses, fraud prevention, and legal compliance. Non-Personal Information may be shared with business partners for industry analysis, demographic profiling, or targeted advertising, provided it remains anonymous.
Non-Personal Information, such as aggregated user statistics, may be shared with business partners for industry analysis or targeted advertising, ensuring anonymity. We do not sell, rent, or trade collected information, including Personal Information, unless consented to at the time of providing such information.
We cooperate with authorities to enforce legal requirements, which may involve accessing, using, storing, transferring, and disclosing information, including Personal Information. Such actions are taken to comply with laws, protect safety and rights, prevent fraud, and address security or technical issues, without prior notice.
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We will endeavor that the transferee who is the recipient of Personal Information and Usage Information commits to privacy measures which are substantially similar to the measures under this privacy policy.
We do not include or offer third party products or services on our website.
Your information may be stored and processed in India or any other country in which Aooks or its subsidiaries, affiliates or products or service providers maintain facilities. Aooks may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
Your information will be retained with Aooks as long as it is needed by Aooks to provide Products or services to you. If you wish to cancel your account or request that Aooks no longer uses your information to provide Products or services, you may contact at the E-mail ID mentioned in Section 18.2 (Customer Services.) Aooks will promptly delete the information as requested. Aooks will retain and use your information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for other business purposes. When Aooks has no ongoing legitimate business need to process your information, we will either delete or anonymize it.
Aooks’s Terms of Use available at https://www.Aooks.com/terms-and-conditions contain restrictions on how minors can access and use the Website. You are required to carefully read and comply with the same.
Any collection of Personal Information of children is intended to comply with applicable law in each relevant jurisdiction, including the Children’s Online Privacy Protection Act applicable in the United States of America. Aooks requires parental consent before Personal Information belonging to children is submitted or collected, unless the information concerned falls within an exception recognized under applicable law. Aooks does not make Personal Information collected from children publicly available nor do we enable children to do so on the Website. A child’s participation in any activity or service contained on the Website is not conditional upon disclosure of more Personal Information than reasonably necessary to participate in such activity or service.
Parents may contact us at the E-mail ID mentioned in Section 18.2 (Customer Services) to review, update or delete any of their children’s Personal Information and to elect for us not to collect any additional Personal Information from their children. We will not change how we handle previously collected information without providing notice and obtaining parental consent wherever necessary.
This website, in compliance with applicable norms, has a number of security measures to ensure there is no loss, misuse or illegal alteration of information collected from its users. Personal Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication and any information you transmit to Aooks you do at your own risk. If, despite our best efforts, an unauthorised breach of our security measures occurs, resulting in the unauthorised access, duplication, removal or alteration of any Personal Information, Third Party Information, or Usage Information, Aooks, its directors, officers, employees, promoters, or affiliates will not be held responsible for any loss resulting from such breach.
In the event that Personal Information is compromised as a breach of security, Aooks will notify the supervisory authority in compliance with applicable law, within 72 (seventy two) hours of the breach coming to its notice.
In case on any queries on this privacy policy, please contact us at the E-mail ID mentioned in Section 18.1 (Legal and Notices). Aooks reserves the right to update or modify any part of this policy or make any changes without prior notice to the user. The user is advised to check this page periodically to stay abreast of any policy changes by us.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire to access the Website, you may correct, delete inaccuracies, or amend information by contacting us through at the E-mail ID mentioned in Section 18.2 (Customer Services) and we shall endeavor to respond within 72 (seventy two) hours of receipt of communication.
You have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.
You may also cancel or modify your communications that you have elected to receive from the Website by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you details with respect to our products or services and the Website, please write to us at the E-mail ID mentioned in Section 18.2 (Customer Services).
If you wish to opt for receiving non-essential communications such as promotional and marketing-related information regarding the Website and the products or services, please send Aooks an email at the E-mail ID mentioned in Section 18.2 (Customer Services).
Periodically, we may revise this Privacy Policy to reflect updates in our information practices. Any alterations will take effect immediately upon posting the revised Privacy Policy on the Website. If significant changes are made, we will notify you via email (sent to the address provided in your account) or through a notice on the Website prior to the changes taking effect. We encourage you to check this page regularly for the latest information on our privacy protocols.
If you have inquiries or concerns regarding this Privacy Policy, the use and handling of your personal information, or content that violates the Privacy Policy or our Terms and Conditions, please contact us at the email address provided in Section 18.3 (Grievance Redressal) or using the information listed on our 'Contact Us' page. We will make reasonable efforts to promptly address any requests, questions, or concerns you may have about our use of your personal information within the time frame prescribed by applicable laws. Unless legally required, Aooks cannot guarantee a response to inquiries or comments unrelated to this policy or the Company's privacy practices.
By agreeing to the terms outlined in this Privacy Policy, you expressly authorize Aooks to collect, share, transfer, store, retain, distribute, or utilize the Personal Information/Usage Information obtained from your use of the Website in accordance with the terms set forth in the Privacy Policy. You may withdraw consent for the collection or processing of Personal Information/Usage Information at any time by emailing us at the address provided in Section 18.2 (Customer Services). Aooks will endeavor to respond within 72 hours and delete or anonymize the data collected from you.
Any controversy, claim, or dispute arising out of or relating to this Agreement between the parties (including their respective assignees, affiliates, attorneys, and/or agents), or their relationship, either during the existence of the relationship or afterward, shall be resolved solely and exclusively by the New Delhi courts
We may periodically update this Privacy Policy to reflect changes in our information practices. Any revisions will take effect immediately upon posting the updated Privacy Policy on the Website. In the event of material changes, we will notify you by email (sent to the email address specified in your account) or through a notice on the Website prior to the changes taking effect. We encourage you to review this page regularly for the latest information on our privacy procedures.
For sending notices or addressing legal concerns, including instances of intellectual property infringement, please contact us at support@Aooks.com.
For inquiries or concerns regarding your account, termination, payments, business purposes, partnerships, etc., please contact us at support@Aooks.in.
If you have concerns regarding the use and processing of your personal information or content that violates our Privacy Policy/Terms and Conditions, you may contact our Grievance Officer:
Name: Shashank
Address: E-92, 1st Floor, South Extension Part-1, New Delhi – 110049, India
Office Hours: 10:00 A.M. to 1:00 P.M.
Email: support@Aooks.com